Privacy Policy

Collection and Use of Your Data

At 1Win (1winwithdrawalphonepe.shop), we collect different types of information to provide you with a safe and personalized gaming experience. During registration, we may request identification details such as your full name, date of birth, postal address, and phone number. This data is required to meet international standards for responsible gaming and AML compliance.

Your financial data, including card details and transaction history, is encrypted using advanced banking-level security. We use this information exclusively to process deposits, withdrawals, and to detect potential fraudulent activity on your account.

Cookies and Tracking Technologies

Our website uses cookies to improve navigation and tailor your gaming experience. Essential cookies keep your session active while playing slots or joining poker tournaments. Analytical cookies help us better understand your preferences — whether it’s roulette, blackjack, or new video slots.

You can change your cookie settings at any time through your browser. However, disabling some cookies may affect features such as live chat with our support team or automatic saving of your favorite bets.

Data Sharing and Disclosure

We never sell your personal data. Certain information may, however, be shared with trusted technical partners to ensure proper platform functionality. For example, game providers like NetEnt or Microgaming may require limited access to calculate progressive jackpot winnings.

When required by law, 1Win may provide information to regulatory or financial authorities for anti-fraud and AML compliance. All disclosures are strictly limited to legal obligations.

Data Security

Our servers use 256-bit SSL encryption — the same standard applied by international banks. Your gaming sessions, whether sports betting, slots, or live baccarat, are secured by multilayer firewalls and monitored around the clock.

We carry out daily backups of our databases and regular security testing. Our IT team ensures compliance with GDPR and follows industry best practices for data protection.

Your Rights as a User

Under GDPR, you have several rights regarding your personal information. You may request access to all data we hold about you, including your gaming history, deposit limits, and responsible gaming settings.

You also have the right to correct inaccurate details in your player profile. If you decide to permanently close your account, you may exercise your right to erasure by contacting our customer service team.

Data Retention

We retain your active data for the entire lifetime of your player account. After closure, certain records may be archived for up to 5 years to comply with AML and gaming regulations.

Location data used to verify jurisdiction is deleted after 30 days. Live casino session recordings are kept for 6 months to resolve potential disputes regarding gameplay or winnings.

Policy Updates

This Privacy Policy may be updated to reflect regulatory changes or new features introduced on 1Win. Significant updates will be notified via email and through your player account.

We encourage you to review this page regularly to stay updated on our data protection practices. The date of the latest update is always displayed at the bottom of this policy.

Contact and Complaints

If you have any questions about this Privacy Policy or how your personal data is handled, please contact our Data Protection Officer at [email protected]. We aim to reply to all inquiries within 30 days.

If you believe your rights are not being respected, you may file a complaint with your local Data Protection Authority. However, we encourage you to contact 1Win first so we can resolve the matter directly.

Contact

Contact Information

Phone

IndoSteel Engineering Works, Plot 88, Sector 18, Industrial Area, Faridabad, Haryana � 121007, India

Address

+91 129 227 8899

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